Terms of Service

1. Acceptance of Terms

By accessing and using Stocked ("Service"), you agree to be bound by these Terms of Service. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Stocked is a Software as a Service (SaaS) platform that provides inventory management, order tracking, and business administration tools. The Service operates on a multi-tenant architecture where each account is an isolated tenant with separate data storage and access controls.

3. Account and Subscription

To use Stocked, you must create an account and select a subscription plan. You agree to:

  • Provide accurate, complete, and current information during account setup
  • Maintain the confidentiality of your account credentials
  • Be responsible for all activity under your account
  • Not share your account with unauthorized persons
  • Notify us immediately of any unauthorized use of your account

4. Billing and Payments

You agree to pay the subscription fees for your selected plan. Payment terms and pricing are specified during sign-up. By providing payment information, you authorize us to charge your account on a recurring basis according to your billing cycle. Failed payments may result in service suspension or termination.

5. Data Ownership and Multi-Tenant Isolation

You retain all ownership rights to your data. Stocked operates as a multi-tenant system, and your tenant account is completely isolated from all other accounts. We implement technical and organizational measures to ensure data separation and prevent unauthorized access between tenants. You grant Stocked a limited license to store, process, and access your data solely to provide the Service.

6. Acceptable Use Policy

You agree not to use Stocked to:

  • Violate any laws or regulations
  • Transmit malware, viruses, or harmful code
  • Attempt to gain unauthorized access to the Service or other accounts
  • Reverse engineer, decompile, or attempt to derive the source code
  • Conduct automated scraping or bulk data extraction
  • Interfere with or disrupt the Service or infrastructure
  • Engage in fraudulent activities or misrepresentation
  • Share your account with other organizations or teams beyond authorized users

7. Service Availability and Support

Stocked provides the Service on an "as-is" basis. While we strive to maintain high availability, we do not guarantee uninterrupted service. Scheduled maintenance and unforeseen outages may occur. We will make reasonable efforts to provide advance notice of planned maintenance. Support availability varies by subscription plan.

8. Limitations of Liability

To the fullest extent permitted by law, Stocked shall not be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of revenue, or business interruption. In no event shall Stocked's total liability exceed the amount you paid for the Service in the 12 months preceding the claim.

9. Disclaimer of Warranties

The Service is provided "as-is" and "as available" without warranties of any kind, either express or implied. Stocked disclaims all warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free or uninterrupted.

10. Data Security and Backups

Stocked implements industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure. You are responsible for maintaining backups of critical data. In the event of data loss, we will make reasonable efforts to recover your data from our systems, but recovery is not guaranteed.

11. Term and Termination

Your subscription continues for the duration of your billing cycle and automatically renews unless cancelled. Either party may terminate this agreement:

  • By mutual written consent
  • By you at any time by canceling your subscription
  • By Stocked for material breach of these Terms that is not cured within 30 days
  • By Stocked immediately if you violate the Acceptable Use Policy

Upon termination, your access to the Service ceases immediately. Data retention after termination is outlined in our Privacy Policy.

12. Modifications to Terms

Stocked may modify these Terms at any time. We will notify you of material changes via email or in-app notification. Continued use of the Service constitutes acceptance of modified Terms.

13. Modifications to Service

Stocked may modify or discontinue features of the Service at any time. We will provide notice for significant changes to core functionality.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. You irrevocably submit to the exclusive jurisdiction of the courts located in the United States.

15. Contact

For questions about these Terms of Service, please contact us at support@isstocked.com.